Terms of Service for Deep Clean Team
*Effective Date:* September 17, 2025
Welcome to *Deep Clean Team* ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website, **deepcleanteam.biz**, and our cleaning services. By using our website or booking our services, you agree to these Terms.
---
1. Services Provided
Deep Clean Team provides residential and commercial cleaning services. The scope of services will be agreed upon during booking or in your service confirmation.
---
2. Booking & Scheduling
- Services must be booked through our website, phone, or email.
- Appointments are confirmed only after we have acknowledged and scheduled your request.
- We reserve the right to reschedule or cancel services in cases of emergencies, unsafe conditions, or other circumstances beyond our control.
---
3. Payments
- Payment is due upon completion of service unless otherwise agreed in writing. There will be a $150 deposit required on all new services. For ongoing services, the deposit will be held and applied to initial cleaning.
- Accepted forms of payment include [insert methods: credit card, debit card, cash, online payment].
- Any declined payments or outstanding balances may result in suspension of future services until resolved.
---
4. Cancellations & Refunds
- You may cancel or reschedule up to **24 hours before your appointment** with no fee.
- Cancellations made less than 24 hours in advance may incur a cancellation fee of [100% deposit].
- Refunds are provided at our sole discretion and typically only if services were not delivered as agreed.
---
5. Client Responsibilities
To ensure effective service, clients must:
- Provide safe access to the property.
- Secure pets, valuables, and fragile items before service.
- Disclose any hazardous conditions or special cleaning requirements.
---
6. Liability
- While we take the utmost care during our cleaning, we are not liable for normal wear and tear, pre-existing damage, or items not secured prior to service.
- We carry general liability insurance for major incidents, but minor damages or losses are addressed on a case-by-case basis.
---
7. Satisfaction Guarantee
If you are not satisfied with the service, please notify us within **24 hours**. We will make reasonable efforts to address and correct the issue.
---
8. Use of Website
When using our website, you agree not to:
- Misuse or disrupt the site’s functionality.
- Attempt to access data without authorization.
- Use the website for unlawful or fraudulent purposes.
---
9. Updates to Terms
We may update these Terms from time to time. Updates will be posted on this page with a new "Effective Date." Continued use of our services means you accept the revised Terms.
---
10. Contact Us
For questions about these Terms, please contact us.
Service Agreement:
Deep Clean Team Service Guarantee
Effective Date: September 17, 2025
At Deep Clean Team, we take pride in delivering top-quality cleaning services you can trust. Our Service Guarantee ensures peace of mind for every client:
1. Satisfaction First
If you’re not completely satisfied with our cleaning, contact us within 24 hours. We’ll return and make it right at no extra charge.
2. Professional & Insured Team
Our cleaners are experienced, background-checked, and fully insured. Your home or business is in safe hands.
3. On-Time & Reliable
We respect your time. We arrive as scheduled and complete services efficiently without compromising quality.
4. Transparent Pricing
No hidden fees. You’ll know the cost upfront, and deposits are applied to your service. Remember, cancellations require 3 days’ notice or deposits are forfeited.
5. Respect for Your Space
We treat your property with care, securing valuables and handling fragile items carefully. You can trust us to maintain your space with professionalism and attention to detail.
6. Coverage You Can Count On
We proudly serve all of Oklahoma County and surrounding areas within a 60-mile radius. Wherever you are in our service area, our team is ready to provide reliable, thorough cleaning.
Your satisfaction is our commitment. With Deep Clean Team, you’re choosing professionalism, quality, and peace of mind every time.